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Special constables are assessed on their horseback skills at World Horse Welfare, Snetterton, under the eye of Jacko Jackson and Justina Smith as part of a new initiative that will see them out riding in the Norfolk countryside. Photo by Simon Finlay

A paramedic carries a young boy to the ambulance after oil was accidentally sprayed over people walking by Norwich Market. Picture: Denise Bradley

Norfolk Children’s University graduates from schools across Norfolk donning the mortar boards and gowns to receive their certificates in recognition of their out of school learning at the UEA. Photo: Steve Adams

The end of year degree shows at NUCA, that opens to the public today ( Wednesday 27th June ). Photo: Steve Adams

Angela Savory has her hands full as she looks after the five kittens and their mother after they were dumped at Companion Care Vets. Photo by Simon Finlay

Frogs and frogspawn in the pond on Mousehold Heath in Norwich. Photo: Bill Smith

Norwich artist Gemma Correll at her city centre studio with her pug dogs that have been an inspiration for some of her distinctive and internationally known drawings. Photo: Steve Adams

The Sainsbury Centre for the Visual Arts unveiling the new exhibition spaces and redesigned layout. Photo: Steve Adams

Reporter Kate Scotter taking to Whitlingham Broad at the start of Tri Anglia’s club Aquathon . Photo: Steve Adams

Firework finale at the end of the day of celebrations for the Lord Mayor’s celebration. Photo: Steve Adams

The recycled art trail in the nature walk at Mulbarton Junior School that was created by pupils from the school in collaboration with NUCA students. Student Rebecca Kemp looking through a plastic bottle that formed the basis of her sculpture ‘ Eternity ‘ Photo: Steve Adams

Pupils of Cringleford Primary School creating dinosaur puppet show as part of the Norfolk and Norwich Festival project. Photo: Steve Adams

Action from Friday’s Great Witchingham International Horse Trials at Blackwater Farm. Photo: Steve Adams

Full of beans care home worker Kirk Faulkener in a paddling pool of beans in aid of the Alzheimer’s Soceity at Brooklands care home, Drayton. Photo: Steve Adams

Horsham St Faiths ‘bubble’ car enthusiast Martin Galea has many examples of the micro machines including his blue Isetta and red Scootacar which are regularly used on Norfolk’s roads and lanes. Photo by Simon Finlay

My Favourite View for EDP Norfolk, Norwich Cathedral. Photo by Simon Finlay

Despite the wet weather Carmen Mayes and her Bassett puppy Winston have fun at the Costessey Scrufts show at The Costessey Centre. Photo by Simon Finlay

Remebering D Day at the city war memorial which was hosted by the Norfolk and Norwich Combined Ex Service Association and the Last Post sounded by David Woodrow. Photo by Simon Finlay

Emergency services work together to rescue ‘casualties’ during Exercise Stickleback at Whitlingham Broad. Photo by Simon Finlay

The Occupy Norwich protesters start to break down their camp that they have had on Hay Hill, Norwich. Photo by Simon Finlay

Titian’s Diana and Actaeon on display at Norwich Castle Museum. Photo by Simon Finlay

Locked in a time warp, the former R. Yallop shoe shop in St Augustines street, Norwich which has just been sold at auction. Photo by Simon Finlay

At Norwich Cathedral with the new censing angel hangs in the nave. Photo by Simon Finlay

West Earlham Junior School pupils Macie Saffe and Daine Barrett take part in a spy themed day as part on World Book Day. Photo by Simon Finlay

Laura Frances Crossley vintage make over fashion at Zak’s in Norwich. Photo by Simon Finlay

Sharing more than 200 years of memories Irene “Esm” Pearce, left, who is 111, has a quiet word with centenarian Constance Arabella Harvey at the Diamond Jubilee celebrations at Corton House in Norwich. Photo: Bill Smith
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Dealer Forrest McConnell says the easiest decision he makes on any given day is how to respond to a customer who claims he or she didn’t receive an expected product or service. He gives it to them.

“Maybe sometimes we forget to give them something. Maybe sometimes we didn’t explain something properly. Or maybe sometimes the customer is mistaken,” said McConnell, a third generation dealer who heads McConnell Honda in Montgomery, Ala., and was chairman of the National Automobile Dealers Association in 2014. “None of that matters. What matters is treating our customers right. They get what they think they should have. Absolutely.”

Some auto customers and dealerships publicly debate their interactions online or in the news media, calling each other out for everything from poor people skills to ignorance about products. In one widely reported dispute, a Ford dealer allegedly told a complaining customer not to return. That type of interaction whichever side is technically “right” from the point of view of the F office or sales department leaves many dealers shaking their heads.

“When you figure how much you spend on advertising, you can see it just doesn’t make sense” to alienate a customer over a reasonable request, McConnell said. “People don’t brag about a business if they are happy, but they do talk about businesses where they didn’t get fair deals or had problems. I like feedback; I can’t fix what I don’t know about. And a lot of times, all it takes to fix things is an apology.”McConnell recently sold a car to a customer for well below the list price after a new salesperson misquoted a price and managers, not realizing the car was equipped with navigation and other extras, signed off on the deal. The error was caught in the F office, and McConnell was consulted.

“That was our mistake; that wasn’t the customer’s mistake,” McConnell said, noting the error wasn’t discovered until the deal was finalized. “If you are in the customer’s shoes, what’s the right thing to do? He gets a really good deal on the car. That’s just what we do. We just try to make sure it doesn’t happen again.”That’s one reason why Heather Everson instituted weekly staff meetings at Acura Columbus in Dublin, Ohio. The service general manager found the open communication not only helped sales, service and F staff resolve differences and develop camaraderie, it also led to improved customer satisfaction scores.

Tyler Corder, CFO of Findlay Automotive Group in Henderson, Nev., said F managers and salespeople are instructed to err on the side of favoring the customer.

Within reason, they cheerfully provide customers what they are owed. To do otherwise angers customers and can cost more in negative word of mouth than the item is worth.

Corder mentioned an instance some years back when an infuriated customer posted his gripes online. Even though the dealership was technically right, Corder said, he used the instance as a “teachable moment” during staff training.

The result was that the company’s policy was underscored and employees were reminded how to amicably resolve such situations.

“The rule here is that we always favor the side of the customer,” Corder said. “If they think they are owed it, give that to them.”

To safeguard the dealerships, Findlay managers keep close tabs on deals as they work through channels, using forms that show everyone, including the F department, what is owed each step of the way.

Paper trail

“We have a due bill that shows that we owe you” a product, service or accessory such as a stereo system or floor mats, “and we have several people review and sign off on that due bill,” including the customer, as the deal moves along, Corder said.

Misunderstandings still sometimes happen, he added, “But I haven’t heard of it in a long time. If we do hear of one of those misunderstandings, we trace the deal back to the root and find out what went wrong. . But, again, we favor the customer.”

Dealer Bill Mohler also uses a paper trail to limit misunderstandings at his Greensburg, Pa., dealership, Sendell Motors, which sells the Volkswagen, Subaru and Mitsubishi brands.

“There are situations in the past where things threatened to get ugly,” he said, noting that some customers are belligerent when they feel they haven’t received certain products or services.

“This way we have paperwork that shows exactly what is owed,” he said. If there is a dispute over something small such as accessories the store gives the customer that, he said.

And the final paperwork always carries a note that says, “Sendell Motors owes you great service for life.”

“We do that,” Mohler said, “because we always want people to feel good about the deal and our dealership.”

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RENO, Nev. (AP) Lindsay Weiss once lost her cellphone and got it back, so she and a friend knew what they had to do when they discovered a camera during the Burning Man festival in the Nevada desert even though it meant giving up their coveted shady seat for a musical performance.

The friends snapped a quick selfie and took the device to lost and found, so the owner could claim it and the pair could “forever be a part of their journey,” Weiss said.

“Losing something out there on the playa makes its mark on your trip,” she said of the sprawling counterculture gathering. “Kinda makes you feel like a loser.”

Cameras and IDs are among the more common belongings that end up at lost and found after the event this summer billed as North America’s largest outdoor arts festival. Other items left behind in the dusty, 5 square mile (13 square kilometer) encampment include shoes, keys, stuffed animals even dentures.

The usual suspects top this year’s list of most frequently lost in the land of drum circles and psychedelic art cars: 582 cellphones, 570 backpacks or bags, and 529 drivers’ licenses, passports or other forms of identification.

Unclaimed items are listed on Burning Man’s website with photos and numbers. They include more than 200 shirts, 100 jackets, 80 hydration backpacks, 50 pairs of eyeglasses, six suitcases and several dozen water bottles.

“Your item may look different after rolling in the dust,” the website advises.

It links to an online forum that has brief descriptions of found items: a “big bag of ladies clothes,” a piano tuning kit, a “small stuffed cow with cowboy hat” and one black Dr. Martens combat boot.

Other articles lost but not yet found include a wedding ring, a flute, “fire nunchucks,” a stuffed bunny “daughter’s since birth,” and a “dark leafy print bandanna lost on the playa somewhere around the giant flamingo.”

The high rate of return doesn’t surprise Mike Kivett, manager of a company that has provided portable toilets and trailers at Burning Man since 2003. He remembers when his co worker dismissed his suggestion to check the lost and found for his missing phone, saying the odds of recovering it were slim.

“I told him there’s a good vibe out here,” Kivett said. “If somebody finds it, they’re going to return it because they know what it’s like to lose something out here a sense of obligation, duty to fellow man.”

Ninety minutes later, the co worker had his phone back.

Burning Man has been collecting and returning items since the event moved to Nevada in 1992 from San Francisco, where it began in 1986 with about 20 people burning a wooden effigy in a celebration of art.
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Contact Us,No reality show is complete without a reunion to look back at all the moments where your cast mates talked about your behind your back. Is there a better way to end a journey then calling out people to their faces? We think not. And consider all the drama on Basketball Wives finale, we couldn’t wait to see who’s claws would come out in last night’s reunion.

On last season’s reunion, the ladies did nothing but fight and Suzie

eventually got arrested for assaulting groupie Sandra. So we had

high hopes for what this episode would bring. And from part onehonestly, we’re a little disappointed. Things stayed pretty tame while

going down memory lanes and then all of a sudden, shit hit the fan. But we did

have some favorite moments. The man loves press though you probably recognize him from I’m A Celebrity Get Me Out of Here or maybe his huge NBA career. It’s really strange to see a man’s opinion on these things, because the look on his face is, “Bitches you all are nuts.” But you know his wife was sitting in the audience thinking to herself, “These basketball loving bitches better stay off my man.”

Tami Cleaned Up: Miss Tami Roman was looking good and we mean real good last night. We’re glad VH1 stopped being so cheap and got the girl a stylist. Let us state that while we love Shaunie O’Neal, Tami is for sure our favorite. The bitch is grade A crazy and we love her for it. The food stamp incident! GOD, we had forgotten about that. Looking back at her best moments on the show, we would like thank baby Jesus for putting Tami on this program.

Misery Loves Company: Anyone else catch the ladies faces when they were first being introduced? To say it looked like they were all attending a funeral is an understatement. Perk up ladies: you get paid to be on a show because you have sex with athletes. We would be pretty psyched about that.

Evelyn Is a Bitch: Rewatching the finale, we realize that when she was telling Tami about the Kenny incident, she really didn’t feel that bad about it. In fact, while talking with Shaunie, she had a smile on her face. Really, Eve, really? While we can’t say the girl isn’t pretty, because she is gorgeous, but we can tell this girl is a real bitch.

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SHOW ME HOW

Donde Esta Suzie? She really wasn’t a big part of this season, but looking back, she was a big part of the first couple of episodes aka the Vegas fiasco. She makes an appearance in part two but we are a tad confused why she wasn’t a bigger part of the reunion. But all we know is that she brings Gloria back with her tonight, so we know that should get good.

Royce Is Embarrassing: We can’t ignore her dancing that went on while Tami and Evelyn were fighting. Girl, you need to stop.

Jennifer Is Still Not Divorced? Wait is she serious right now? Why the hell is this girl not divorced yet? Maybe she loves looking at those big white teeth all day. We wish we could discuss his taped interview, but it was probably the most dysfunctional thing we have ever seen. We literally have no idea what he was talking about.
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The Evansville Memorial varsity basketball team lost Tuesday’s away conference game against Evansville Bosse (Evansville, IN) by a score of 85 59. Box Score Get Notified

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MaxPreps Top 10 Plays of Week No. 17News Published on 12/12/2017Controversial and spectacular play in Texas quarterfinal football game is the best of the bunch for Week 17. Read Article Get Notified

Posted this weekGreat Lakes region hs boys bkb leadersNews Published on 12/11/2017 8:30 AMA look at statistical leaders in Ohio, New York, Michigan, Pennsylvania, Indiana, Illinois, Wisconsin and Minnesota. Box Score Get Notified

Posted Tue, Dec 5 2017

Last MonthPreseason Top 25 boys basketball rankingsNews Published on 11/8/2017Experience on the big stage and nation’s most formidable frontline makes Memphis East our choice for preseason No. 1. Read Article Get Notified

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AdvertisementHigh School Basketball Preseason Top 25News Published on 11/1/2017 10:00 AMCan Penny Hardaway break through at Memphis East or will it be Montverde Academy adding another national title to the trophy case? Read Article Get Notified

Posted Wed, Nov 1 2017OctoberTop 5 Viral Plays of SeptemberNews Published on 10/5/2017 6:00 PMHost Chris Stonebraker presents the five plays that attracted the most viewers. Read Article Get Notified

Posted Thu, Oct 5 2017July2017 18 Basketball SeasonWelcome to the Evansville Memorial basketball team wall. The most current information will appear at the top of the wall dating back to prior seasons.

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Posted Thu, Jul 6 2017AprilMaxPreps Boys Basketball All American TeamNews Published on 4/6/2017Player of the Year Michael Porter Jr. headlines our 12th annual look at high school basketball’s best. Read Article Get Notified

Posted Thu, Apr 6 2017MarchFinal High School Top 25 national rankingsNews Published on 3/31/2017 3:00 PMMichael Porter Jr. leads Seattle’s Nathan Hale High School to final No. 1 ranking. Read Article Get Notified

Posted Fri, Mar 31 2017MaxPreps Photos of the Month: FebruaryNews Published on 3/23/2017 4:00 PMView spectacular images captured by our network of professional photographers across the country. Read Article Get Notified

Posted Thu, Mar 23 2017Top 25 boys basketball rankingsNews Published on 3/19/2017 9:00 PMTennessee’s Memphis East and Missouri’s Webster Groves put exclamation points on big seasons with state championship blowouts. Read Article Get Notified

Posted Sun, Mar 19 2017Top 25 boys basketball rankingsNews Published on 3/12/2017 8:00 PMNew state champs in Arkansas, Georgia and Texas solidify national status. Read Article Get Notified

Posted Sun, Mar 12 2017Video: MaxPreps Top Plays of FebruaryNews Published on 3/8/2017 10:49 AMFull court shots, half court buzzer beaters, miraculous finishes and amazing dunks are part of our compilation of must see high school plays. Read Article Get Notified
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misses their regular season opener in Dallas, and that reason’s name is Evan Engram.

Jerry Reese’s first round draft pick is making some of the predictable mistakes that rookies make in the preseason. And Ben McAdoo won’t pressure a first year tight end to be the Giants’ savior if OBJ sits out.

But Engram’s big play ability as a receiver has been increasingly on display this preseason, and the combination of his size, speed and versatility clearly are adding the type of weapon that Eli Manning hasn’t had down the middle of the field in a long time or maybe ever.

“I think I’m kind of a chess piece,” Engram, 22, told the Daily News after Monday’s practice. “I can get matched up with a linebacker and really use my speed to my advantage. (Or if I’m) getting on a DB (defensive back), I’m just being more of a receiver and being savvy and physical And then when the big play comes, it’s going up and making it.”

Odell Beckham injury scare proves Giants need to finally pay him

Engram, who led the nation with 17.4 yards per catch as an Ole Miss sophomore in 2014, already has receptions from Manning of 21, 19 and 13 yards. He has six catches for 75 yards in 72 snaps or the equivalent of one full regular season game through three games (12.5 yard average).

Ben McAdoo said Monday that Beckham’s sprained left ankle is “improving” and that the Giants coach is “hopeful” Beckham will play “tomorrow,” let alone in Week 1 at Dallas. Brandon Marshall (left shoulder) also returned to practice in a limited capacity after sitting out last week.

But the truth is, the Giants need to be as careful as possible with Beckham’s injury to make sure they don’t lose him for an extended period of time. So if they need to rest him for one regular season game in order to keep him healthy for the rest of them, they should.

The key for Evan Engram is to shore up his blocking ability to keep him on the field more often. (Julio Cortez/AP)

That would be easier to do, though, if they knew they could maintain a vertical downfield threat without Beckham. Enter Engram, who notices Manning has been looking for him early on.

Ben McAdoo remains vague with injury updates on Beckham, Marshall

“That’s something I’ve got to get used to,” Engram said. “(Eli and I), we’ve definitely been building chemistry. He’s been real helpful with my transition But you’re right: Sometimes he’s looking for me, sometimes our O line’s gonna get protection, and I’ve got to trust the route and trust my way of getting open.

“Sometimes I speed it up too fast, I’m in a rush, and I’m not as efficient in my route as I can be because I’m trying to rush to get, open thinking he doesn’t have time,” Engram said. “But he’s really back there being patient, letting me get open. It’s all timing, but we’re definitely getting (on the same page) and he’s been a big part of it.”

Engram’s versatility also has been as useful to McAdoo’s play calling as his receiving ability. He caught a 21 yard play action pass on 1st and 10 a week ago in Cleveland after lining up in the backfield and duping a linebacker. And he caught a five yard pass on first down lined up on the right side of the line.

Saturday against the Jets, Engram then broke linebacker Darron Lee’s ankles on an out and up route for a 19 yard gain on 3rd and 8, lined up on the left side of the line. He caught a 13 yard pass out of the right slot facing Jets safety Jamal Adams on 2nd and 8. And McAdoo even tried a third down fade to Engram in the red zone that Adams knocked down.

Odell Beckham stars in Verizon ad with one handed grab

Engram is a weapon in the truest sense. Fantasy football owners, in other words, are going to love him. But more importantly, he looks as if he’ll factor big time into McAdoo’s offensive attack.

With Odell Beckham potentially missing Week 1, Evan Engram could be the perfect weapon to replace him. (Joe Robbins/Getty Images)

The missing piece, the unanswered question coming out of college was Engram’s blocking ability. And he struggled in that area in Cleveland. But on Saturday he sealed a block on Orleans Darkwa’s touchdown run and played a cleaner game.
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Royal Canadian Mounted PoliceTable of contents 1. Executive summary 2. Background and program description 2.1 and scope of the evaluation 2.2 and approach 2.3 3. Findings 3.1 3.2 3.3 3.4 3.5 barriers 3.6 and recovery 4. Conclusion 5. Management response and action plan 5.1 response 5.2 action plan Appendices Acronyms and definitions CAPC Corporate Accounting, Policy Control CHRO Chief Human Resources Officer CO Commanding Officer CRA Cadet Recruitment Allowance Depot RCMP Cadet Training Academy EPS Edmonton Police Service HRMIS Human Resource Management Information System HRP Halifax Regional Police NCS National Compensation Services NHQ National Headquarters NRP National Recruiting Program NRS National Recruiting Strategy NSP National Staffing Program OPP Ontario Provincial Police RCMP Royal Canadian Mounted Police RM Regular Member SPVM Service de Police de la Ville de Montral TEAM Total Expenditures and Asset Management System TPS Toronto Police Service SQ Sret du Qubec VPD Vancouver Police Department WPS Winnipeg Police Service 1. Executive summary The Cadet Recruitment Allowance (CRA) was launched in a five year pilot project. Its objective was to supplement the Royal Canadian Mounted Police’s (RCMP) overall National Recruiting Strategy (NRS) by offering Cadets a allowance during the they were enrolled in the Cadet Training Program at the RCMP Cadet Training Academy (“Depot”) in Regina, Saskatchewan. Evaluators examined CRA related documents, literature, and data; conducted surveys with Cadets and Regular Members (RM) who benefited from the allowance as well as some who went to Depot before the CRA was implemented; and conducted interviews and focus groups with Cadets, Recruiters, and RCMP personnel from various parts of Canada.

What we found and what was recommended: The RCMP needs to ensure it is a competitive employer in the Canadian policing universe, especially in Western Canada where the RCMP draws half of its’ recruits, and where other police services’ Cadets are often full time, salaried employees. Since the introduction of the CRA in the RCMP has largely met its overall recruiting targets. From the perspective of age, ethnicity and gender, the profile of applicants has been relatively unchanged since implementation of the allowance. CRA recipients were divided over whether it influenced their decision to apply to the RCMP. The CRA plays a role in enabling successful applicants to attend Depot. Half of recruits who received the allowance indicated that they would not, or may not, have attended without it. Most Cadets left behind full time jobs that paid more than they earned as Cadets. The CRA has decreased financial barriers to attending Depot and has reduced the financial stress level of Cadets, especially those over the age of those with children, or those with financial obligations. RMs who went through Depot without the CRA were more likely to have taken on debt, depleted savings, or to have been receiving money from their families. The CRA has been paid in accordance with documented procedures and rules. There are consistent processes for identifying Cadets and Probationary Members who do not complete their commitments, and repayment orders are being issued in accordance with the CRA’s intent. There are procedural inconsistencies and policy gaps related to the creation of accounts receivables for CRA repayment orders, the collection of interest in cases where the debt is not repaid immediately, and in the sending of derelict accounts for collection.

A process should be developed to periodically revisit the amount of financial support offered to Cadets that gives due consideration to changes in the labour market, the needs of Cadets, and the RCMP’s ability to pay. Recommendation 3:

The financial policies, processes, roles and responsibilities governing the repayment of the allowance should be strengthened, clarified and documented. 2. Background and program description In the mid difficult labour market conditions, an unusually high rate of retirements, and an increased demand for policing services were contributing to a shortage of officers for the RCMP and for other police forces across Canada. In its effort to attract and recruit new Members, the RCMP was competing with other law enforcement agencies for the same pool of qualified applicants, at a time when only of indicated a “strong interest” in pursuing a career in policing.

As a result, a National Recruiting Strategy (NRS) comprising an investment of was established for order to address the significant shortfall of personnel and the “unsustainable number of vacancies.” The NRS was a two year initiative that involved targeted advertising, the promotion of the RCMP at colleges, universities and career fairs by Regular Members working full time as Proactive Recruiters, the introduction of lateral entries options for experienced officers from other police forces, as well as process changes that were credited with shortening application wait times. While these efforts did, to some extent reduce vacancy levels, the RCMP still fell short of their recruitment target in To supplement the NRS, the RCMP launched the CRA in a five year pilot project. Its objective was to increase the number of recruits by offering Cadets a allowance while they completed the Cadet Training Program at the RCMP Cadet Training Academy (“Depot”) in Regina, Saskatchewan. Cadets attend Depot tuition free, and are provided with room and board, uniforms, and equipment, training, medical and dental insurance for themselves and their families (including prescription drugs), life insurance, and travel to and from Depot. By offering a weekly allowance in addition to these benefits, the RCMP hoped to reduce financial barriers for qualified applicants, and increase its competitiveness vis vis other Canadian police forces, some of which were hiring Cadets as salaried employees. The cost of the allowance each year is proportional to the number of Cadets the RCMP recruits and trains. The targeted number of recruits is determined by the RM Demand Model, an annual exercise that considers provincial/territorial and municipal contract commitments, vacancies and attrition rates. Between number of recruits needed in any given year ranged from the CRA was paid to an average of each year for an average annual cost of The total cost of the CRA during this period was in support of (see Table

Table Cadet Recruitment Allowance Spending and Recipients Footnote 2 2008 09 2009 10 2010 11 2011 12 2012 13 2013 14 2014 15 Avg. Total CRA Distributed ($M) $15.4 $14.3 $6.2 $6.5 $4.9 $4.7 $9.3 $8.8 $61.4 CRA Recipients 2,005 1,933 894 860 637 579 1,121 1,147 8,029 (Source: Royal Canadian Mounted Police: Human Resources Sector. “Cadet Recruitment Allowance Review Royal Canadian Mounted Police: Human Resources Sector. First, if a Cadet requires supplementary weeks of training,
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an additional be allotted for each additional week. Second, if a Cadet fails to complete the Cadet Training Program, or an RM fails to complete their two year probationary period, and the circumstances are deemed to be within his/her control, the full value of any CRA paid may be recovered. The NRP is responsible for coordinating the development, implementation, maintenance, and communication of CRA policies, as well as the preparation of reports to satisfy Treasury Board conditions for the allowance. The NRP collects CRA performance data from both Depot and the National Staffing Program (NSP). Pay Operations at Depot is responsible to inform cadets of their entitlement and obligations related to the CRA, ensure payment of CRA and, when directed by the Commanding Officer of Depot, to recover CRA from cadets. Pay Operations at NHQ initiates action to recover CRA from probationary RMs as directed by Divisional Commanding Officers (CO). Pay Operations (at both Depot and NHQ) also collects and reports performance related data to the NRP. 2.1 and scope of the evaluation The objective of the evaluation was to assess the relevance and performance of the CRA in accordance with Treasury Board Policy on Evaluation (2009). This included the assessment of the allowance’s impact on RCMP recruiting, the reduction of the financial barriers to becoming an RCMP Member, and its impact in enhancing diversity through the recruiting process.

The scope of the evaluation aligns with the CRA Performance Measurement Strategy implemented in and the RCMP’s to provide an evaluation of the impact the CRA has had since its inception in the context of the RCMP’s over arching Recruitment Strategy. In accordance with the Treasury Board Policy on Results (2016) which superseded the Policy on Evaluation, a risk based approach was employed in evaluating key components of the CRA.

2.2 and approach The data collection and research were conducted under the Board Secretariat Policy on Evaluation, Directive on Evaluation Function, and Standard on Evaluation for the Government of Canada; while the report has been prepared in accordance with the requirements of the Policy on Results. Qualitative and quantitative information was used to develop findings and recommendations for improvement, and to help inform senior management decision making. The following lines of evidence were used to assess the relevance, effectiveness, and efficiency of the CRA:

Surveys: Two parallel surveys were conducted, one with Cadets at Depot the other with RMs. The surveys captured quantifiable responses to a number of key questions relevant to determining the CRA’s relevance and effectiveness. Cadets completed a paper based survey in class the week of February while the RM survey was disseminated by email to RMs who were sworn in between April January The surveys were essentially the same; RMs were asked to reflect back on their experiences as Cadets, and Cadets were asked about their current experiences. A total of were completed by Cadets (response rate close to and were completed by RMs (response rate of Importantly, the survey was sent both to RMs who went to Depot prior to the CRA and to those who attended Depot after the CRA was implemented. This allowed comparative analysis of the differences between those who received the Allowance and those who did not. Focus groups: To better understand the nuances and context around the data collected in the surveys, two focus groups were conducted with Cadets at Depot in The focus groups also gave Evaluators an opportunity to speak directly to Cadets to ensure that their issues and perspectives were acknowledged and considered. Document review: Internal documentation and secondary research was examined, including Departmental Performance Reports, Reports on Plans and Priorities, performance related reports, reviews, operational documentation, policies and media reports. Data analysis: Data from the Human Resource Management Information System (HRMIS), RM Applicant Status Reports, attrition data tracked by Depot Division, and financial data from the Total Expenditures and Asset Management System (TEAM) was analysed to inform the evaluation about the efficiency, effectiveness, and economy of the program. Where possible and appropriate, HRMIS numbers were cross referenced to data from alternate sources. Interviews: To garner perspective on the efficacy of the CRA, in person and telephone interviews were conducted with four senior executives, four Depot personnel, and nine Proactive Recruiters from British Columbia, Alberta, Saskatchewan, Manitoba, Nunavut, Ontario, Qubec, Nova Scotia, and Newfoundland and Labrador. 2.3 The key limitations of this evaluation were the inability to access financial information about Cadets or applicants collected at various points in the recruitment and training processes, the inability to seek input directly from individuals who may have considered a career with the RCMP but ultimately chose not to apply or chose to pursue a policing career elsewhere, and the lack of a single responsibility centre charged with coordinating, compiling and analyzing CRA related data in support of ongoing management or performance measurement. Responsibility for tracking CRA related data is distributed across a number of groups within the RCMP, and there is currently no one group responsible for compiling and reconciling key pieces on information.

3. Findings

3.1 Finding The RCMP needs to ensure it is a competitive employer in the Canadian policing universe, especially in Western Canada where the RCMP draws half of its’ recruits, and where other police services’ Cadets are often full time, salaried employees. In Ontario and Western Canada, Cadets are typically hired at the beginning of their training as salaried employees. In Quebec and Eastern Canada, Cadets are typically required to pay for their own training prior to being hired. In offering a allowance to Cadets, the RCMP’s intention was to be competitive without being unnecessarily generous.
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Half the time I don know what is “real” and what is staged or sarcastic; and that amusing, but being an outsider, it makes me tend to not believe that anything I read here is sincere, at first. It feels like I am at a party where I don know anyone except the person who invited me. I stick around listening to in jokes and “remember the time.” stories; I give an uncomfortable “heh” once in a while. I the one in the corner, showing way too much interest in the bookshelf, standing there, drink in hand and my head tilted sideways. I walk over to a conversation and listen, I hear an opportunity to tell a pun, get a laugh or two (and a scowl from Kara), and then I slink away to stare at the bad art hanging in the hallway.

It s taken me a long time to recognize how bad my memory is. Part of the problem is that I forget how much I forget. There s an obvious paradox in this. To know that your memory is bad means remembering, if nothing else, this fact. However it does not mean remembering, in the extreme case, any actual instances of forgetting. I know this because the extreme case applies to me: I have trouble remembering the specific times I ve failed to remember. What I remember instead, as a kind of placeholder, is the fact of my forgetfulness.

I had to try and make some sense out of it I guess I would have to say that I worry I going to be waiting so long I forget what I waiting for. Does that make sense You worry you forget what you waiting for and then you worry one day you forget that you are waiting for anything at all. Maybe you get up one day and go to work, and after work you come home and sit down in front of the TV, for instance. Or the radio or whatever. And you turn the volume down because all of a sudden you have the sense that something slipped your mind. You turn the volume back up. You figure you must have just left something at work or forgot to pick something up from the grocery store, or something like that something trivial. Surely nothing important. So you shake it off. But what it is what it really is and this is the part that gets to me when I start thinking about it what it really is is this is the exact moment in your life that you forgotten you waiting for something.

then, without even knowing it, this is when you lost your hope.

Monday, April 26, 2004

To the team surprise, a sensory area of the brain called the secondary somatosensory cortex, thought only to respond to physical touch, was strongly activated by the sight of others being touched.

This suggests that empathy requires no specialised brain area. The brain simply transforms what we see into what we would have felt in the same situation. “Empathy is not an abstract capacity,” Keysers concludes. “It like you slip into another person shoes to share the experience in a very pragmatic way.”

Even more surprisingly, seeing objects collide generated the same activity. “We expected a big difference,” Keysers says, “but the results are not restricted to the social world. In a certain way we share experiences with objects.”

This dream universe was populated with enormous things. In some ways, they were like giant machines, shot through with struts and spikes at crazy angles. They were also like vast tangles of wire and stretched, half melted plastic. They were also like immense solid masses of superheavy metal. They were also somewhat like TV static. They were all these things at once. They were pitch black.

These things were always moving traveling at furious speed through the sandy desert world. They made noise. The sound doesn have any real world analogue, but it like something awful and alien rattling inside a can that being violently shaken.

Their purpose in the dream was to annihilate me by colliding with me sometimes singly, sometimes several at once. They weighed more than a planet. Their mass may actually have been infinite. In some dreams, I was trapped inside one, enclosed within its black depths as it hurtled toward inevitable impact.

Sunday, April 25, 2004

into the land of bin laden by RYP

Somewhere on the border between Afghanistan and Pakistan, a thunderous whup, whup, whup is the soundtrack to a graceful, intertwining aerial ballet above my head on a cold December morning. Two Huey helicopters are circling a hilltop 500 yards to the east. They zoom in close enough to my perch that I can smell their turbine exhaust and clearly make out a bug helmeted door gunner gripping his minigun.

The flat, deep sound echoes off the mountains as one Huey prepares to land, feeling for the ground as if hesitant to touch down in this hostile place. The other helicopter dives and swoops behind the hills like an angry hawk, looking for attackers. On each hilltop surrounding the base is a sentry post hastily built of Hescos four by four by five foot high gray cardboard and wire mesh containers filled with gravel. On top of these are sloppily stacked sandbags and a clutter of ammunition tins; silver loops of concertina wire add a touch of paranoid sparkle. At a distance these makeshift citadels have the look of Crusader castles.

From my own redoubt atop a steep cliff, I overlook a wide valley across the barrel of a battered antiaircraft gun aimed toward Pakistan. Below sits an unnamed armed outpost, a mud fort manned by Special Forces and Afghan troops and unmarked on any official map. Its loaded weapons are pointed at an allied nation; its vehicles and gear are left packed for a hasty departure.

“Your Americans!” says the smiling Afghan soldier who manning the post alongside me, pointing to the arriving choppers. Army style fatigues and blue tinted fly sunglasses, he is one of about 40 hired guns “campaigns” at this base, each of whom make a healthy $150 a month. The tiny base beneath us watches over a well known mountain pass between the Pakistani city of Miram Shah and its Afghan neighbor, Khost. Between them lies the Durand Line, the official boundary between the two countries that was established by the British in the 19th century and has been ignored ever since.

There are four of these quickly thrown together bases along this border, the front line of the war on al Qaeda. Miram Shah was a famous supply and R base for mujahidin rebels who fought against the Soviet occupation in the 1980s, and remains a major smuggling center. military, the Pakistan government, and others believe Osama bin Laden is hiding. This is the region where bin Laden worked and fought with the muj in the eighties. This is where he helped build the massive cave system at Tora Bora. This is where coordinated attacks against Afghan and American forces continue at their highest rates. Bin Laden is even believed to have used the area around Khost as the backdrop in his videos sent out to threaten the Western world.

For all the secrecy and danger at the front, however, the base was not hard to locate, or to reach. Informants in Khost, easy to spot with their $800 Thuraya satellite phones and eager American slang, gave us directions. The bearded Afghan commander of this firebase seemed unsurprised to see an unarmed American show up at his front gate in a battered yellow taxi.

I am back in Afghanistan almost two years to the day after the start of the war in late 2001. Back then, my host was Northern Alliance general Abdul Rashid Dostum. I had traveled alongside a covert American Special Forces team who, it could be said, turned the tide of the war. I was at Qala Jangi when the famous Taliban prisoner uprising occurred, when John Walker Lindh was captured, and when the first American combat casualty of the war turned out to be a CIA paramilitary, Johnny “Mike” Spann. military had just kicked off Operation Avalanche, which will send some 2,000 troops and hundreds of helicopter sorties into the border area around Khost. Their goal is to eliminate both the resurgent remnants of the Taliban (the indigenous radical group that took over the country in the mid 1990s) and the loose network of foreign, mostly Arab, extremists known collectively as al Qaeda. In 2001 Dostum and the Regulators, as my companions in the Special Forces unit dubbed themselves, were practically brothers in arms by the end of their campaign. But two years is a long time, especially in this part of the world, and I was anxious to see how Afghanistan hosts were getting along with their American guests.

What I quickly learned was that in the borderland, the enemy has returned in force and the Americans and Afghans are attacked and ambushed on a regular basis. has already abandoned two of its four outposts, those in nearby Lwarra and Shinkai. The others, soldiers here tell me, come under increasingly frequent attack and occasionally change hands between the Afghans, the Taliban, al Qaeda, and the Americans.

The attacks come from the Pakistani side and almost always happen at night. The Afghan regulars say that the fiercest begin with rockets, followed by rocket propelled grenades, and finally three wave assaults: One waiting to advance, one lying down to fire, and one advancing to repeat the process. Often, the mystery attackers take the base from the Afghans for a few hours, only to be chased out by arriving American air support or daylight. The nearby border patrol base at Shinkai came under fierce attack in August. When the sun came up, the rudimentary base was surrounded by more than 20 dead bodies, their identities a mystery. One Afghan fighter insisted that the attackers couldn possibly have been Islamic fundamentalists. “The bodies were already rotting the next day,” he told me. “We could smell alcohol. They had been drinking cheap wine.”

As I scan the area through my binoculars from my clifftop aerie, to the right I can see rolling foothills, steep valleys, and widely spaced scrub pine trees. Off to the left, in the foreground, is a mountain from which my Afghan hosts say the frequent rocket attacks have been coming. Far below us on the dusty road, colorful and overloaded jinga trucks clank and groan as they bring goods from Pakistan into Afghanistan. Or to be more accurate, toward Afghanistan. One reason that bin Laden and former Taliban leader Mullah Omar are still at large is that things can get fuzzy in the Pashtun borderlands. military denies that any of these bases along the Duran Line, armed by Afghans and utilized by American forces, are situated outside of Afghan territory. Maybe my GPS is acting up, though. It indicates that I standing eight kilometers inside Pakistan.

At the landing area, the two Hueys depart, leaving a group of silver haired officers, each wearing a bulletproof vest and a pistol. Driving toward the base are two armored tan Humvees, a beige camouflage pickup with an orange marker panel on top, and a brown and green camo Land Rover to transport the VIPs, all followed by a convoy of Toyota pickup trucks overflowing with Afghan troops who wave and show off their heavy weapons and their new sand goggles, shooting gloves, and sunglasses.

I walk over from my perch and casually begin talking to the assembled American soldiers guarding the landing area. Army Special Forces, Delta Force, Navy SEALs, and CIA paramilitaries and ordered to hunt for “high value targets.” (The group existence and ability to operate inside of countries, like Pakistan, where conventional US. Army 20th Special Forces Group, a unit of Army reservists shipped in from Alabama, a young Air Force Combat Controller, and an unshaven American in civilian clothes: khakis, photographer vest, hiking boots. He wears Oakley shades and keeps a finger forward grip on a battered AK 47 an unusual weapon for an American, even in this neck of the woods, and the mark of a contractor rather than a soldier. He quickly leaves after the convoy disappears.
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